Updated Contact Info For Criminal History Unit

Please see the below updates from the Office of Child Care Licensing (OCCL).

The Office of Child Care Licensing (OCCL) would like to inform you of updated contact information for the Criminal History Unit (CHU), now situated on the first floor of the DSCYF Administrative Building at 1825 Faulkland Road, Wilmington, DE 19805. Please direct all inquiries regarding comprehensive background checks to the following phone number:

Criminal History Unit
Division of Management Support Services
State of Delaware Department of Services for Children, Youth & Their Families
1825 Faulkland Road, Wilmington, DE 19805
Phone: 302-892-4525 | Fax: 302-633-5191

If your facility receives background check eligibility determination letters via Egress encrypted email from the DSCYF Criminal History Unit and you are not the designated contact person, please forward this information appropriately.

Additionally, effective April 5, 2024, the State of Delaware has transitioned Egress, our email encryption solution, to a cloud service. There is no change in how you receive encrypted messages; however, any encrypted emails sent before April 5, 2024, must be downloaded locally before July 8, 2024, at 10:00 a.m. to ensure continued access. Once downloaded locally, access does not expire.

For further assistance regarding this update, please contact the DSCYF Criminal History Unit at (302) 892-4525.

Thank you for your attention to these updates.

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